| New Customer Support |
Sep-7-2009 02:45:13 AM |
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We have launched the new Customer Support Center with a ticketing system. We hope it will serve our customers better and will allow our employees to answer your support questions more efficiently. This will also help you manage any questions you might have, to check your support ticket status online with the ability to reopen the ticket if you are not satisfied about the answer.
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| Merging Investments - Infinitiva |
Aug-5-2009 09:11:00 AM |
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We have updated our investment platform to include the possibility to merge and combine several separate investments. This way the investor can upgrade the initial Investment Plan, provided that the new amount of the merged investment reaches the minimum amount requirement of the next Investment Plan level. Please use Investment Portfolio page to take advantage of this feature. Note, investment merging is not available for the Starter Plan and only investments of the same digital currency can be merged.
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| AlertPay Is Now Available - Infinitiva |
Jul-5-2009 08:54:00 AM |
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In response to our customers' preferences and requirements, Infinitiva is introducing an additional payment processor AlertPay. AlertPay provides you with many options to securely deposit money into your account: Bank Wire, Bank Transfer, Certified/Cashier's Check, Money Order.
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| StrictPay Payment Method - Infinitiva |
Jun-25-2009 06:03:00 PM |
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Due to popular demand Infinitiva has decided to add StrictPay as an alternative payment method. StrictPay allows you to fund your account by Bank Wire, ACH Transfer, Quick ACH, Check By Mail, Solid Trust Pay, or Virtual Money.
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| DDoS Attack - Infinitiva |
Jun-6-2009 07:03:00 AM |
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Infinitiva is experiencing temporary technical difficulties due to enormous Distributed Denial of Service (DDoS) attack today. Please accept our sincere apologies for any inconvenience caused.
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